All purchases made on Veltrix are final and non-refundable. Because our products are digital ebooks that are delivered instantly upon payment, we do not offer refunds, exchanges, or cancellations for any reason once a purchase has been completed.
Digital products, including ebooks, are delivered immediately and cannot be returned. Once you have access to the file, the transaction is considered complete. This policy is consistent with industry standards for digital goods.
We encourage you to review all product descriptions, previews, and details thoroughly before completing your purchase. If you have any questions about a product prior to buying, please contact us via live chat and we will be happy to assist you.
For pre-purchase inquiries or any other questions, please reach out to our support team through the live chat feature on our website.